Frequently Asked Questions
Everything you need to know about elevating your living space.
What is the standard shipping timeframe for furniture?
Most in-stock home decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 2-3 weeks via our specialized white-glove delivery service.
Do you offer a warranty on your home products?
Yes, all Burdens products come with a standard 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for interior items?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.
Are your wood products sustainably sourced?
At Burdens, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five fabric swatches free of charge to ensure the color and texture perfectly match your home's aesthetic.
Do you provide assembly services?
Select large furniture items include complimentary assembly. For other items, professional assembly can be added to your order at checkout for a flat service fee.